This FAQ explains what to expect if your Direct Debit payment setup shows 'awaiting authorisation' when managing your Geographical subscription.
Frequently Asked Questions
What does 'awaiting authorisation' mean for Direct Debit?
This means your Direct Debit setup was submitted successfully and is waiting for final approval by your bank or payment provider.
Do I need to take any action when I see this status?
No additional action is required. Authorisation is usually completed automatically within a few days.
How long does authorisation take?
Most banks process Direct Debit authorisation within 1–3 working days. You will be notified if any further action is needed.
What should I do if the status does not change?
If 'awaiting authorisation' remains for more than 5 working days, please contact our support team for assistance.