Find answers to the most common questions about cancelling your Geographical subscription and obtaining a refund.
Frequently Asked Questions
How do I cancel my subscription?
You can cancel at any time by contacting Geographical via email or phone. If you subscribed since April 2023 and do not pay by direct debit, you can also use the subscription portal.
How do I request a refund after cancellation?
Contact our Subscriptions Team at subscriptions@geographical.co.uk to request a refund. Include your subscription details for quicker processing.
Who is eligible for a refund?
Refunds are considered if you have unused issues remaining on your subscription. Eligibility may vary depending on your payment method and subscription type.
How long does it take to receive a refund?
Refunds are typically processed within 10 business days after confirmation. Processing times may vary depending on your payment provider.
Are there any time limits for refund requests?
Contact us as soon as possible after cancellation to ensure eligibility. Refunds may not be available for subscriptions that have fully completed or expired.